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The Training Specialist will enhance the quality of training and team performance within the Customer Support team, developing training content and collaborating with various departments to improve customer experience and team efficiency.

As a Senior Android Engineer, you will lead the development of the Android app that enhances the Empower customer experience. Your role includes designing, building, and maintaining the app while ensuring security and performance through best practices. You will also collaborate with a dynamic team, own features from conception to deployment, and improve app reliability through testing and updates.

Empower seeks a lead Product Counsel to develop consumer financial products. Responsibilities include advising on product development within legal frameworks, drafting customer agreements, reviewing marketing materials, and collaborating with compliance teams. Requires clear communication and understanding of consumer finance regulations.

The Head of International Credit and Data Science will lead the analytics team, developing risk models and credit policies to drive underwriting strategies and innovative product launches in Latin America and South East Asia. The role focuses on leveraging data to enhance business growth and improve customer financial health, while adapting solutions for diverse markets.

The Customer Support Associate provides focused assistance, handles inquiries via calls, chats, and emails, collaborates with the team to enhance customer experience, identifies pain points, advocates for customers, and proactively seeks process improvements.

The Staff Backend Engineer will lead technical initiatives, design and optimize server application code, and improve engineering processes. Responsibilities include mentoring other engineers, leading incident responses, and collaborating with business stakeholders on product direction while ensuring secure coding and application performance.

As a Senior Product Designer, you will integrate into the design process, focusing on customer-centric design and collaboration with product managers and engineers to create impactful financial products. Your role involves using design thinking to push boundaries in solving complex problems, prototyping solutions, and ensuring high standards in user experience across products.