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The Senior Manager of Incident Response oversees the Cybersecurity Incident Response Team, manages security incident investigations, recommends security enhancements, leads a technical team during incidents, and communicates with senior leadership to ensure efficient incident response.

The Provider Engagement Administrator II acts as a liaison between Tier II providers and the health plan, managing network performance and driving performance improvement in key metrics such as Risk/P4Q and HEDIS quality. Responsibilities include resolving provider claim issues, conducting education and orientations, performing analyses, and coaching less experienced staff. The role requires local travel and completion of assigned special projects.

As the Lead Risk Quantification Analyst, you will develop probabilistic models, derive insights from quantitative analyses, and communicate findings to leadership. You will collect and report cybersecurity risk metrics while overseeing the maintenance of risk models and conducting peer reviews. Additionally, you'll manage training services and collaborate with IT and Cybersecurity experts to frame business problems and identify data for risk modeling.

As a Customer Service Representative, you will respond to inquiries from members and providers, assist with website navigation, document activities for quality reporting, and coordinate member services. You will also help with pharmacy orders and manage patient billing services while ensuring compliance with performance standards.

The Senior IAM Analyst role involves designing and implementing Identity and Access Management solutions, providing subject matter expertise, documentation of IAM Standards, and continuous service improvement. The position requires collaboration with cross-functional teams and staying updated on industry trends in IAM.