Top Tech Jobs & Startup Jobs

Leads a team of project managers overseeing a portfolio of service implementation projects. Responsibilities include resource allocation, delivery governance, risk mitigation, operational metrics, PMO tooling and process improvement, cross-functional conflict resolution, and talent development. The role ensures projects meet scope, timeline, quality, and customer success objectives while standardizing delivery practices and improving portfolio predictability.

Reviews and sets up wage garnishment orders, maintains payroll withholding rules and garnishment records, processes payments and lump-sum deductions, and resolves questions from employees, courts, agencies, and attorneys. The role also prepares automated reports and correspondence, researches applicable state requirements, performs reconciliations and journal entries, troubleshoots processing issues, and meets service-level deadlines while maintaining accuracy and professionalism.

Processes payroll settlements and on-demand payments in clients’ Workday applications, maintains support documentation, manages daily control reports, and resolves treasury exceptions. The role supports multiple customers in a fast-paced environment, requiring strong organization, communication, customer service, mathematical ability, discretion, and attention to detail. It is an entry-level opportunity with no supervisory responsibilities.

Reviews and sets up wage garnishment orders, maintains payroll withholding rules and order dates, processes reports and lump-sum payments, and resolves questions from employees, courts, agencies, and legal contacts. The role requires accurate analysis of legal orders, timely processing within service-level deadlines, troubleshooting automation failures, reconciliations, journal entries, and cross-functional collaboration.

Performs daily, monthly, and quarterly payroll tax reconciliations across U.S. jurisdictions. Researches and resolves tax discrepancies, analyzes employer and employee payroll data, performs calculations, ensures compliance with federal, state, and local tax requirements, and communicates findings and corrective actions to customers. The role supports multiple customers in a fast-paced outsourcing environment.

Provides COBRA administration services to clients and participants, including processing qualifying events, terminations, updates, premium payments, correspondence, and open enrollment activities. Responds to inquiries, explains regulatory requirements, resolves service issues with vendors and internal teams, supports implementations, and maintains accurate, timely customer service while handling confidential information.

Owns the design, documentation, launch, and continuous improvement of post-sale customer journeys and experience programs. The role uses customer metrics such as NPS, effort, retention, expansion, and adoption to improve customer success, time to value, and revenue retention. Responsibilities include cross-functional collaboration, customer advocacy, change management, journey mapping, workflow integration, stakeholder alignment, and program measurement across varied customer segments.

Provides end-to-end payroll processing and customer support for multiple managed accounts. Responsibilities include resolving cases and escalations, conducting root cause analysis, configuring Workday payroll components, supporting payroll taxes and year-end processes, troubleshooting audit reports, leading client calls, maintaining documentation, and meeting service-level, quality, and production targets.

Leads negotiation and execution of complex enterprise technology and commercial agreements, including SaaS, BPaaS, licensing, data protection, security, professional services, and reseller contracts. Advises Sales, Customer Success, Finance, Security, Product, and leadership on deal strategy, legal risk, privacy, intellectual property, AI-related issues, and data rights. Develops scalable templates, playbooks, workflows, and training while improving legal operations through AI-powered tools.

Manage high-volume commercial contracts and complex procurement transactions. Draft, review, and negotiate customer and vendor agreements, including MSAs, SaaS and subscription agreements, data processing agreements, SOWs, and NDAs. Resolve routine and moderately complex contract issues independently, escalating novel or high-risk matters. Partner with Sales, Product, and Technology to align contract terms with business strategy and risk tolerance.