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The Technical Support Analyst 2 is responsible for answering phones and emails, creating and assigning service desk tickets, and providing excellent customer service. Requires 2 years of experience in help desk/technical support roles with knowledge of Windows operating systems and Microsoft products.
The Programmer Analyst .NET Core is responsible for developing applications and backend services using .NET Core framework, ensuring high-quality software delivery through best practices, design patterns, and effective testing. The role requires collaboration with analysts to clarify requirements and participation in Agile SDLC.
Provide consultative and technical support services to DBHDS staff, diagnose and resolve technical issues, explain technical concepts to non-technical users, focus on customer service, hands-on experience in help desk and technical support, prioritize tasks, experience with Microsoft Office and configuration management tools.
Looking for a Technical Writer with 6+ years of experience in systems documentation, technical writing, and strong communication skills. Must have a Bachelor's degree in Information Systems or related field. Responsibilities include creating user documentation, how-to guides, and product specifications for digital platforms.
Coordinate the rollout of an enterprise architecture platform tool to 63 executive branch agencies, including data cleanup, data import, training, and integration with existing systems. Requires 8 years of project management experience with large projects and active PMP certification.
The Programmer Analyst will develop .NET applications and backend services using C#, ASP.NET, and JavaScript frameworks. Responsibilities include writing tests, ensuring software quality, clarifying requirements with analysts, and participating in Agile processes, with a strong focus on best practices in programming and system design.
The Software Tester QA Analyst 3 will participate in agile development process, test software releases, fully document test cases, and participate in other testing activities for an Agency Grant Management System using Microsoft Dynamics platform.
The Project Manager will manage all tasks and aspects throughout the project lifecycle to ensure they are completed on time and within scope and budget. Responsibilities include project planning, problem resolution, leading workgroups, defining schedules, large system implementation, and various project management activities.
The Senior Project Manager will be responsible for successfully planning, organizing, and motivating diverse project teams throughout all phases of Waterfall, Agile, and Hybrid projects. Responsibilities include overseeing proposals, coordinating multi-disciplinary teams, providing oversight, managing vendor relationships, setting goals, and adhering to project management practices.
The IT Product Manager will provide IT product management within the Medicaid Enterprise System (MES) portfolio, champion key strategies, and oversee Medicaid products. Responsibilities include leading cross-functional activities, collaborating with stakeholders, developing new product initiatives, providing feedback to senior decision-makers, and managing the product lifecycle. The position also involves assessing emerging products, conducting trainings, analyzing performance indicators, and ensuring compliance with policies.
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