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The role focuses on managing eDiscovery projects, ensuring client satisfaction, and coordinating tasks across various stages of the EDRM Model.

Design, build, and deploy AI-driven features and intelligent agents using LLMs and GenAI. Integrate models via APIs and microservices, modernize automations with MCP servers and agentic frameworks, apply prompt engineering, ensure security/compliance, and document production-ready architectures and best practices.

Support senior client services by coordinating project execution for eDiscovery clients: translate client requirements into work requests, intake and prepare data, troubleshoot data issues, manage review platforms (Relativity/DMX), produce privilege logs and reports, monitor budgets, ensure shift handoffs, drive client satisfaction, and participate in process improvements.

Lead design and delivery of technical automation and integration solutions for legal clients. Perform business requirements analysis, solution architecture, implementation, troubleshooting, documentation, custom tool development, project management, and client relationship building.

Lead requirements, design, configuration, and validation of AI/GenAI capabilities within a CLM platform. Collaborate with legal, procurement, and data science teams to implement NLP/GenAI features (clause extraction, risk scoring, contract generation), manage testing/UAT, optimize templates and clause libraries, and deliver reporting and change management to drive adoption.

Advise clients on antitrust eDiscovery compliance using machine learning and generative AI. Build and validate TAR/AI models (Epiq AI, Relativity, Reveal, Brainspace), craft LLM prompts, draft defensible protocols, train/transfer workflows to review teams, and support client-facing, pre-sales, and thought-leadership activities. Must manage multiple projects and meet deadline-driven schedules.

The Account Director manages client relationships, sells litigation support services, identifies new business opportunities, and collaborates with internal teams to ensure satisfaction and meet sales goals.

Join an Agile team to develop and maintain new features for Epiq Discovery, focusing on cloud technologies, large data sets, and high-quality frontend applications using modern frameworks.

The role involves managing legal operations consulting services, leading client projects, fostering relationships, and providing high-quality advisory services in corporate legal departments.

Support senior client services in eDiscovery project coordination and execution. Convert client requirements into operational work, manage review platforms (Relativity/DMX), prepare intake data, troubleshoot data issues, manage budgets, reporting, privilege logs, handoffs, and drive client satisfaction while participating in process improvements.