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The Associate Manager - Reporting Analyst will manage reporting processes, analyze data, and create reports for leadership in healthcare/insurance sectors.

The role involves real-time monitoring of call center performance metrics, coordinating activities, and providing support for staffing adjustments.

Manage and drive team performance, focusing on KPIs, mentoring consultants, and providing management updates on customer trends.

The Sr. Associate Server Administrator will manage and maintain server systems, monitor alerts, patch vulnerabilities, and ensure security compliance. Responsibilities include coordinating patch management and supporting server operations 24/7.

The Team Manager will lead a team of AI Trainers, managing content annotation and evaluation while ensuring quality and productivity in a gaming context.

The role involves conducting quality audits of customer interactions, ensuring compliance with regulations, and maintaining quality scorecards. It requires strong communication and analytical skills and supporting training for new customer support agents.

The Associate Manager - Workforce Analytics monitors call queue performance, ensures KPI adherence, coordinates offline tasks, and prepares performance reports while supporting staff and management.

The Automation Developer will create, implement, and monitor machine learning models, primarily in NLP and computer vision, collaborating with teams for business solutions.