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Supports the Product team with data-driven insights, reporting, dashboards, and operational tasks for healthcare product offerings. Analyzes performance trends, translates findings into recommendations, and informs product decisions, enhancements, and program optimization. Works on multiple initiatives under Product Leadership while following established processes and contributing to customer-centric, data-informed product development.

Ensures project designs align with application architecture roadmaps, supports functional and technical design, defines integrations among applications, databases, and middleware, and serves as a subject matter expert for integrated products. The role requires solution architecture, application development and configuration, cloud computing, DevOps, integration technologies, agile delivery, prototyping, analytical problem-solving, and collaboration.

Own and manage BI solution products by translating customer needs into technical requirements, prioritizing development, coordinating stakeholders, promoting adoption, and ensuring successful delivery. The role involves analyzing business problems, creating actionable BI solutions, presenting to varied organizational levels, and potentially supporting BI development and data engineering. It may also indirectly lead analytics consultants and data engineers.

Leads and controls financial reporting and analysis while developing HCSC’s financial reporting strategy. Advises senior management on financial accounting, reporting, and analysis. The role supervises and develops employees, manages performance and hiring, coordinates projects across the organization, and presents financial information. It requires strong analytical, communication, organizational, and project management skills, with preferred experience in CPA certification and insurance statutory accounting and reporting.

Provides service to Service Benefit Plan subscribers, promotes enrollment growth among active and retired federal employees, and acts as a liaison between members, federal agencies, and HCSC. The role requires travel, including overnight stays, and uses a company-leased car. Responsibilities involve insurance account servicing, marketing, sales, and customer relationship management within an assigned territory.

Develops, writes, edits, and executes member and benefits communications across email, websites, digital and print materials, newsletters, presentations, and enrollment resources. Partners with marketing, digital, business teams, and client stakeholders to translate complex healthcare information into clear, engaging content. Manages multiple projects, ensures accuracy and timeliness, and supports member understanding and action.

Reviews and verifies billing setups, processes billing and settlement statements, applies adjustments, balances accounts, tracks payments, prepares journal entries, and addresses delinquencies. The role also reviews self-billed group payments, resolves membership mismatches, clears exception reports, processes renewals and terminations, documents procedures, and supports accounting requirements for complex accounts.

Manages the implementation, maintenance, review, and analysis of actuarial models, studies, and systems supporting pricing, underwriting, reserving, forecasting, and statistics. Develops complex models, trains colleagues, prepares presentations and documentation for decision-making, and leads projects involving actuarial and non-actuarial teams. Requires deep expertise in an actuarial area or business segment, with health insurance experience and professional actuarial credentials.

Leads corporate strategy and transformation initiatives across clinical and healthcare management areas. Supports strategy development, planning, market research, implementation, growth, affordability, and technology-enabled operating model transformation. Conducts quantitative and qualitative analysis, generates insights, develops recommendations, manages complex projects, solves problems, and collaborates with senior leadership in a matrixed environment.

Leads engineering delivery across multiple products and scrum teams, managing technical solutions, engineering operations, resource planning, vendor labor, and staff development. Oversees engineering leaders, aligns technology capabilities with product roadmaps, supports strategic initiatives, and manages software development through Agile, Scrum, and iterative methodologies. The role requires expertise in cloud and SaaS platforms, stakeholder management, forecasting, organizational strategy, and building high-performing engineering teams.