Account Coordinator

Posted 14 Days Ago
Be an Early Applicant
Southfield, MI
40K-89K Annually
1-3 Years Experience
Healthtech • Insurance
The Role
The Account Coordinator at HCSC is responsible for supporting clients and internal teams with inquiries related to claims, billing, and memberships. The role emphasizes building strong client relationships and ensuring high levels of customer satisfaction through effective communication and resource utilization.
Summary Generated by Built In

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

Job Purpose: Sales and Marketing
This position is responsible for providing support to clients, Sales/Management, and Account Executives/Managers regarding client and business partner requests to include claim/data issues, recruitment campaigns, sales products, reports, or other types of inquiries and requests. Utilizing available resources to ensure a superior level of account and customer satisfaction.
BASIC FUNCTION:
This position is responsible for providing support to clients, Sales Manager, Brokers, and Account Executives regarding claim, billing, membership, or other types of inquiries and requests. Utilizing available resources to ensure a superior level of account and customer satisfaction.

Required Job Qualifications:
*Bachelor degree and 2 years of experience in the Dental, Ancillary or HealthCare benefit industry OR 6 years of business experience and 2 years experience in any of the following areas: Sales support, marketing, business analysis, and customer service.
*Experience in building and maintaining lasting relationships, with internal and external customers.
*Clear and concise written and verbal communication skills.
*Self-motivated, team player, customer focuse


Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!


HCSC Employment Statement:

We are an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range$39,900.00 - $88,800.00

The Company
HQ: Chicago, IL
13,563 Employees
On-site Workplace

What We Do

Imagine Something New, Something Different.

Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), is the largest customer-owned health insurer in the nation and the fourth largest overall. Operating through our Blue Cross and Blue Shield Plans in Illinois, Montana, New Mexico, Oklahoma and Texas (as well as a variety of affiliates and subsidiaries,) we are expanding access to high-quality, cost-effective health care. We are equipping members with information and tools so they can make the best health care decisions for themselves and their families.

HCSC is continuously recognized as an employer committed to community, diversity and inclusion, training and development.

HCSC is committed to pioneering the health care space in ways as effective as they are creative. If you are passionate about the impact you want to have through your work, with a desire to apply innovative thinking to new and emerging challenges, we encourage you to learn more about HCSC.

Learn about what we stand for, how we work and the difference we’re making in the lives of our 15 million members. Join HCSC and discover what new ways of thinking can mean for you, your community, our customers and our organization.



Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association.

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