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As a Customer Support Representative for ModSquad, you will assist customers by troubleshooting technical issues and helping them navigate the music streaming platform. You will handle inquiries in both Portuguese and English via inbound messaging, ensuring a great listening experience for users worldwide.

As a Customer Support Representative, your role involves assisting customers in navigating the music streaming platform, troubleshooting issues, and ensuring a positive experience through inbound messaging in Polish and English.

As a Customer Service Representative at ModSquad, you'll assist customers with navigating the music streaming platform and troubleshooting issues through inbound messaging in English and Spanish, ensuring a positive listening experience.

As a remote Recruiter at ModSquad, you will source, qualify, interview, and endorse candidates for contractor positions globally. The role involves managing a high volume of requisitions, requiring strong attention to detail and familiarity with various skill sets, particularly in customer support. Bilingual capabilities in Spanish and English are essential, with Portuguese as a plus.

The recruiter/sourcer will be responsible for sourcing, qualifying, interviewing, and endorsing candidates for contractor roles and full-time positions across global client projects. The role requires high-volume recruitment experience, knowledge of ATS, and the ability to manage multiple assignments simultaneously.

The job involves providing voice support and clear communication to assist customers, resolving issues based on client guidelines and procedures. Candidates will work on multiple client projects, addressing customer queries with empathy and professionalism.

In this remote role, Customer Support Representatives handle a variety of customer interactions through inbound calls, emails, chat, and SMS, delivering exceptional service and resolving customer concerns. The position requires strong communication skills, problem-solving abilities, and the capacity to multitask effectively.