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Produce, edit, format, proofread and convert client documents to specification. Manage document requests and workflow queues, meet deadlines and service levels, apply templates and quality checks, troubleshoot basic IT issues, communicate with clients and colleagues, protect confidential information, and support continuous service improvement.

The Technical Support Associate provides software support, troubleshooting, and incident management documentation while delivering customer service at client locations.

Design, develop, deploy, and maintain scalable Machine Learning and Generative AI solutions, integrating LLMs and optimizing ML models using cloud-native technologies.

The Receptionist greets visitors, manages incoming calls, provides clerical support, and communicates with staff and clients effectively.

Provide day-to-day legal administrative support for the Manchester office (with travel to Leeds). Tasks include file management, scanning, mail handling, preparing certified copies and court bundles, maintaining supplies and meeting rooms, following SOPs, and supporting the wider team to enable fee-earners to focus on client work.

Provide high-volume, accurate document production and word-processing services (editing, formatting, conversions, proofreading, comparisons). Intake and prioritize client requests, meet deadlines, troubleshoot software/hardware issues, perform quality assurance, train/coaching team members, compile reporting, and oversee day-to-day shift production while adhering to client and company policies.

The e-Billing Analyst manages invoice submissions via e-billing platforms, resolving issues, and providing exceptional customer service in a fast-paced environment.

The Office Services Associate provides general clerical support, including copy, fax, and mail services, while maintaining client satisfaction and workflow efficiency.

Provide word processing and document production services including proofreading, editing, transcribing and QA. Use MS Office and tracking software, meet client deadlines, troubleshoot basic software/hardware issues, and follow client and company policies while supporting continuous service improvement.

The Senior Receptionist will manage guest experiences, provide exemplary service, oversee front office operations, and ensure effective communication with teams.