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Provides technical support across multiple centers, troubleshooting hardware, software, Windows and Mac devices, mobile devices, networks, user accounts, backups, and common IT requests. Maintains IT policies, prepares reports, communicates with staff, and collaborates with the IT team. Requires travel between Antioch, Richmond, and Walnut Creek.

Provides administrative support to the Finance and Billing Department by managing communications, reports, mail, office supplies, financial transactions, monthly closing statements, EOB documentation, and Amazon orders. Requires Spanish fluency, administrative experience, strong organizational and communication skills, medical billing and bookkeeping knowledge, and proficiency with Microsoft Office, Excel, QuickBooks, and Zoho Books.

Welcomes clients, families, visitors, and team members; manages calls, emails, mail, packages, supplies, scheduling, and general administrative tasks. Maintains an organized reception area and provides a professional, customer-focused experience. Requires advanced English and Spanish communication skills, strong organization, multitasking, attention to detail, and proficiency with Microsoft Office and standard office equipment.

Supports day-to-day HR operations including onboarding, employee relations, compliance with California labor laws, HR administration and documentation. Maintains HRIS data, tracks certifications/background checks, assists investigations and disciplinary processes, and supports audits under HR Lead/Manager guidance.

Analyze and improve operational processes, develop SOPs and policy documentation, design and monitor KPIs, lead process improvement initiatives, and collaborate with cross-functional teams to increase operational efficiency and standardization across the organization.

The Executive Administrative Assistant will provide high-level administrative support to leadership, manage calendars, assist with operational projects, and maintain organizational confidentiality.