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As a Customer Success Manager at Syndio, you will guide customers in achieving their workplace equity goals, manage relationships with enterprise clients, communicate product updates, and collaborate with internal teams. You will also identify customer needs and influence the overall customer service strategy while participating in training on workplace equity nuances.
The Manager of Cloud and Site Reliability Engineering will oversee SRE, Platform Engineering, and Cloud Operations, developing a vision aligned with engineering and business goals. Responsibilities include ensuring system reliability, scalability, and performance, managing teams, optimizing costs, and improving the software development process.
The Account Development Representative will generate new business opportunities by identifying and nurturing potential customers, building a pipeline for the sales team, and conducting outreach through calls and email campaigns. Collaboration with Account Executives and utilization of CRM software is essential to manage sales activities and develop targeted sales plans.
The Enterprise Account Executive will manage the sales process for Syndio's products, focusing on driving direct sales to senior-level contacts at major companies. Responsibilities include lead generation, territory planning, sales pipeline management, product demonstrations, and collaboration with subject matter experts to exceed sales goals.
As the Head of Sales Development, you will lead a team focused on creating qualified opportunities for the sales team. Responsibilities include setting team goals, coaching and mentoring staff, collaborating with sales and marketing, training new recruits, and optimizing product messaging. A focus on operational excellence and meeting sales quotas is key.
The role involves overseeing Site Reliability Engineering and Platform Engineering, defining SLOs, ensuring system reliability and performance, and managing cloud infrastructure for a SaaS-based platform. The manager will recruit and mentor a team, collaborate with stakeholders to enhance developer experience, and drive cost optimization in infrastructure management.
The Director of Demand Generation will develop and execute demand generation strategies to drive pipeline growth and increase brand awareness. They will lead a marketing team to manage multi-channel campaigns while utilizing analytics for performance optimization and collaborating closely with sales and content teams.
As a Customer Success Manager at Syndio, you will build and maintain relationships with enterprise clients, guiding them to achieve workplace equity goals. Your role involves advising customers on compliance, promoting software usage, and collaborating with internal teams to respond to customer needs. You'll influence customer service strategy while ensuring customer satisfaction and success.
The Manager, Sales Development will lead a team of SDR and ADRs to create qualified sales opportunities, develop and train team members, and implement processes to exceed goals. Responsibilities include coaching the team, forecasting performance, collaborating with Sales and Marketing, and optimizing the use of sales tools.
The Enterprise Account Executive role at Syndio involves driving sales of a suite of workplace equity products to senior-level contacts across large companies. Responsibilities include managing the sales process, executing territory plans, developing a sales pipeline, conducting product demos, and collaborating with subject matter experts. This position is crucial for influencing the company's growth and addressing critical social issues related to workplace equity.
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