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The Renewals Specialist is responsible for managing account renewals, coordinating with Customer Success and Account Executives to enhance the customer experience, drive subscription revenue, and facilitate contract processing. The role involves negotiation with customers, updating renewal forecasts, promoting upsells, and providing feedback on renewal processes.

The Renewals Specialist is responsible for managing account renewals, facilitating customer transitions, and collaborating with cross-functional teams to enhance the renewal experience. This role focuses on retention and upselling within existing customer accounts, creating proposals, maintaining forecasts, and ensuring smooth contract processing.

The Senior Product Manager at Rithum will collaborate with engineering, design, marketing, and sales teams to manage client requests, prioritize projects, facilitate communication between teams, ensure product quality, and oversee documentation and release cycles. The role requires strategic thinking and the ability to convey technical information to non-technical audiences.