Senior Product Manager

Posted 9 Days Ago
Hiring Remotely in United States
Remote
5-7 Years Experience
Software
The Role
The Senior Product Manager at Rithum is responsible for collaborating with multiple teams to serve leading retailers, brands, and suppliers. Responsibilities include triaging client requests, prioritizing projects, and ensuring product quality. The ideal candidate has 5+ years of SAAS product management experience and the ability to communicate technical concepts to non-technical audiences.
Summary Generated by Built In

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.


Overview

Our Product Manager will collaborate with engineering, design, marketing, and sales teams to serve our customers, the leading retailers, brands, and suppliers. The ideal candidate is a strategic thinker with a passion for product and a knack for distilling technical concepts to non-technical audiences.

 

Responsibilities

  • Triage incoming client requests and assigned projects, ensuring timely and articulate responses, and follow through to release.
  • Collaborate with the engineering and UX team to prioritize client requests, balancing urgency and resource availability.
  • Act as a liaison between the engineering team, other internal teams, and clients to facilitate clear communication and understanding of product features and developments.
  • Engage in product validation and Quality Assurance (Q&A) to ensure the highest standards of product functionality and user experience.
  • Oversee documentation processes for product changes and updates.
  • Manage product release cycles, coordinating between teams to ensure smooth rollouts and client transitions.


Qualifications 

Minimum Qualifications  

  • 5+ years of experience as a product manager at a SAAS company
  • Ability to explain technical concepts to non-technical audiences.
  • Ability to work in fast-paced environments and manage multiple projects simultaneously.

Preferred Qualifications 

  • Intrapreneurial with a founder mindset.
  • Experience working on a global product management team.

  

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

  • Partner with the leading brands and retailers.
  • Connect with passionate professionals who will help support your goals.
  • Participate in an inclusive, welcoming work atmosphere.
  • Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
  • Receive industry-competitive compensation and total rewards benefits.

 

Benefits 

  • Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
  • A 6% 401(k) match
  • Competitive time off package with 20 days of Paid Time Off, 9 paid company holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and a paid volunteer day
  • 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
  • Accident, critical illness, and hospital indemnity insurance
  • Pet insurance
  • Legal assistance and identity theft insurance plans
  • Life insurance 2x salary
  • Access to the Calm app, MoveSpring, and Employee Assistance Program
  • Remote work stipend for internet, cell phone, office furniture and supplies
  • Culture and team-building activities
  • Tuition assistance
  • Career development opportunities
  • Charitable contribution match up to $250 per year


Rithum is an equal opportunity employer. We celebrate diversity and are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

The Company
HQ: Albany, NY
358 Employees
On-site Workplace
Year Founded: 1997

What We Do

CommerceHub is a distributed commerce network that helps retailers and brands expand product assortments, promote and sell on the marketplaces and channels that perform and offer rapid, on-time customer delivery.

With its robust platform and proven scalability, CommerceHub helps over 15,000 retailers, brands and distributors achieve over $30 billion in Gross Merchandise Value annually.

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