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Greet customers and support Sales & Operations Advisors through vehicle presentations, test drives, lead follow-up, appointment scheduling, and paperwork processing. Maintain showroom and inventory presentation, assist across departments, use internal systems, and be cross-trained to support dealership goals and customer experience.

As a Customer Support Specialist, you will handle customer inquiries and complaints, research issues, communicate with various departments, and strive to enhance customer satisfaction through effective problem solving and management of customer interactions.

The Reinstatement Specialist guides customers through reinstatement or redemption of vehicles post-repossession, managing communications and negotiations while handling paperwork and compliance tasks related to the process.

The Document Control Specialist is responsible for handling title processing, document verification, and providing customer service support related to titles and loans.

This role manages the total loss process, coordinating with insurance adjusters, gathering documentation, and ensuring timely completion of claims and cancellations.

The Document Control Coordinator is responsible for managing the receipt and maintenance of titles, contracts, and applications, ensuring compliance, providing excellent customer service, and effectively communicating with internal and external parties.

The Impounds Specialist manages the impounds process, negotiates with facilities, documents vehicle information, and works with recovery agents to optimize vehicle recovery.

The Administrative Coordinator manages documents for DriveTime and Carvana, ensuring efficient processing and communication. Responsibilities include document verification, maintenance of storage, account updates, and customer interactions, all while meeting production goals in a fast-paced environment.

Greet customers, support sales advisors through the purchase process, follow up on leads, schedule appointments, assist with test drives and paperwork, maintain showroom and inventory presentation, and be cross-trained to support dealership operations and team goals.

Greet customers, support Sales & Operations Advisors with vehicle presentations and test drives, follow up on leads, schedule appointments, assist with paperwork and dealership operations, maintain showroom and inventory presentation, use internal systems, and cross-train to support team goals.