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The Entry Level Underwriter will review and process loan applications, assist customers over the phone, verify financial documents, detect fraudulent applications, and maintain high-quality standards while meeting production and customer service goals.
The Head of Internal Audit will lead the internal audit function, ensuring effective governance, risk management, and control processes. Responsibilities include developing an audit strategy, conducting audits, preparing reports, and liaising with management and the audit committee. The role also includes ensuring compliance with regulations and providing risk mitigation insights.
As a Credit Analyst, you'll underwrite and process new auto loan applications, analyze credit worthiness and risk, negotiate with auto dealer partners, and resolve loan issues while staying current with economic trends and regulations.
The Deposit Servicing Specialist supports customers by answering inquiries via phone, providing excellent customer service, and recommending improvements to operational procedures. This role is essential for creating a positive customer experience and requires adaptability in a rapidly changing environment.
The Licensing Specialist will support the Licensing Team by managing the state licensing process, tracking licenses, preparing regulatory reports, providing administrative assistance, conducting legal research, and managing responsive documents for regulatory exams.
The Auto Servicing Specialist engages with customers by phone and email to provide information about account status, assist with payments, and resolve concerns. The role requires collaboration with team members and management to enhance customer satisfaction and contribution to training improvements.
The Document Management Specialist will manage all electronic and physical documentation in the Phoenix Office, including sorting, scanning, and filing mail. Responsibilities include ensuring compliance, establishing workflow improvements, and maintaining communication with different departments.
As a Customer Service Representative for the Flex Pay product, you will deliver exceptional customer service through various communication channels including phone, email, chat, and SMS. Your responsibilities will include resolving customer issues, documenting communications, optimizing customer interactions, and maintaining a high standard of service quality.
The Collections Specialist will interact with customers responsible for accounts over 30 days past due, provide billing assistance, reconcile payment histories, perform skip tracing, document communication accurately, analyze repayment capabilities, and improve training efforts.
The Analyst will support the Capital Markets team in establishing funding capital through relationships with institutional investors across lending products. Responsibilities include analyzing financing options, negotiating legal agreements, providing collateral performance analysis using Excel, SQL, and Tableau, and ensuring data integrity for investor reporting.
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