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The Product Specialist acts as a liaison between Product and go-to-market teams, focusing on product knowledge, competitive intelligence, and customer insights to drive product adoption and strategy.

Design and implement scalable, highly available back-end services and service interfaces for the Parchment Exchange. Build React/TypeScript front-ends, integrate SOA components (REST, SOAP, JMS), use GraphQL, create specs, tests, mentor engineers, and collaborate with product and QA in an agile environment.

Drive end-to-end backend engineering for Canvas LMS: architect, build, and maintain scalable services; leverage AI-augmented tools to boost productivity; own code quality, testing, incident response, and mentoring; collaborate with Product and Design to deliver accessible, reliable APIs and tooling.

Manage a portfolio of renewal accounts, develop renewal strategies, prepare complex quotes, forecast renewals, lead negotiations, collaborate with CSMs/Sales/Product, and track renewal performance.

Sell Parchment K12 SaaS to US public K12 districts by creating and managing pipeline, closing new business, cross-selling products, and coordinating with SDRs and Customer Success. Maintain Salesforce forecasts, territory plans, attend industry events, negotiate contracts, and hit quota.

Sell Canvas LMS to new higher-education clients across the West and Central US. Build pipeline, manage complex enterprise deals ($300K–$3M+ ARR), forecast performance, meet quotas, cultivate executive relationships, and log activity in Salesforce. Travel up to 40%.

Account for and analyze sales commissions under ASC 340-40, determine capitalization/amortization treatments, collaborate with Sales/Payroll/FP&A, maintain documentation, support audits, reconcile commission accounts (clawbacks/true-ups), and help implement commission management systems while mentoring junior staff.

Lead global sales compensation strategy, design scalable compensation plans, collaborate cross-functionally, and oversee governance of compensation programs.

Lead cross-functional marketing initiatives from concept to delivery with emphasis on creative production. Develop project plans, align teams (creative, digital, events, agencies), manage budgets, monitor performance using Asana, optimize workflows and automations, enforce brand and accessibility standards, run retrospectives, and serve as divisional Asana administrator responsible for workspace governance, templates, integrations, training, and documentation.

As a Senior Production Engineer, you'll ensure the reliability and performance of educational technology platforms, automate operations, monitor performance, troubleshoot incidents, and mentor junior engineers.