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Responsible for ensuring the delivery of a particular service within agreed service levels by working with the business and IT service provider. Monitors service performance, reviews status updates, and raises issues for resolution. Supports the development of technical documentation and drives continual service improvement.

The Content Distribution Engineer is responsible for managing and optimizing CDN configurations and operations within Disney's Distribution Mesh. They handle caching technology, network troubleshooting, and incident management, while collaborating with performance management and engineering teams to enhance video playback experiences.

The Lead Technical Project Manager at Disney will oversee planning and coordination of related projects, manage interdependencies, and support business strategies across the Commerce Technology Portfolio. Key responsibilities include developing strategic plans, producing financial forecasts, identifying risks, and liaising with various teams to ensure successful project delivery.