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The Sr. Manager, Operations is responsible for leading a team of Process Analysts and Supervisors, focusing on training, team development, and alignment with business goals. This role involves oversight of Professional Services Automation (PSA) processes, workforce planning, and ensuring adherence to company policies while optimizing team performance and managing P&L results.
The Manager of Audit and Compliance oversees IT controls and regulatory compliance. Responsibilities include developing IT audit plans, managing audits, monitoring compliance documentation, and reporting findings to stakeholders. Strong analytical and communication skills are essential for success in this role.
The Sr. Site Reliability Engineer at CDK Global will manage cloud infrastructures and ensure the reliability, scalability, and performance of enterprise-grade solutions. Responsibilities include monitoring system health, troubleshooting issues across the stack, and collaborating with cross-functional teams to implement reliable solutions.
Field Network Engineer role involving installing, servicing, maintaining, and modifying equipment at customer sites. Providing 24/7 support, responding to maintenance calls, completing documentation, and staying current with equipment knowledge. Requires strong communication, troubleshooting, and organizational skills.
The Associate Field Network Engineer is responsible for providing high-quality installations, troubleshooting client hardware, and performing maintenance on various networking components. The job involves daily case management using a WFM device, field troubleshooting of wired and wireless networks, and installation of hardware at client sites. Strong customer interaction and communication skills are necessary to drive customer interaction revenue and ensure client satisfaction.
The Assoc Technical Support Analyst provides support to customers using CDK products, resolving issues via phone, chat, or email. Responsibilities include troubleshooting software, creating case logs, and guiding clients through technical resolutions while documenting issues. The role requires strong communication skills and the ability to work in a team environment.
The Sr. Competitive Intelligence Manager will drive the gathering and analysis of competitive intelligence to influence corporate decision-making and enhance market strategy. Responsibilities include developing competitive frameworks, conducting SWOT analyses, collaborating across teams, providing training, and reporting insights to leadership.
The Designer will collaborate with the Creative team and Marketing to develop on-brand multichannel pieces for various initiatives. Responsibilities include producing designs for print, digital ads, and web media, while adhering to brand style guidelines and managing multiple projects under tight deadlines.
The Sr. Project Manager oversees the implementation process for client projects, ensuring successful execution from pre-sales discovery to onsite training. Responsibilities include leading teams, managing project timelines, and maintaining client communication to ensure satisfaction. The role requires travel and collaboration across departments to meet project goals and manage contractual obligations.
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