Top Tech Jobs & Startup Jobs

As a Luxury Sales Associate, you'll provide exceptional customer service, guiding clients through personalized jewelry sales in a fast-paced environment. Responsibilities include assisting customers with purchasing decisions, managing sales leads, confirming appointments, and enhancing the customer experience through feedback reviews.

The Director of Consumer Insights & Data Analytics will lead efforts to understand consumer behavior, drive marketing activities through data insights, and develop tools and frameworks to optimize the customer purchase journey and enhance overall business strategies.

Jewelry Sales Consultants at Brilliant Earth assist customers, guiding them through purchases in-person and virtually. They manage sales leads, enhance customer experiences, conduct post-sale follow-ups, and contribute to improving services. The role emphasizes a strong customer-centric approach and teamwork to meet sales targets.

As a Jewelry Consultant at Brilliant Earth, you'll enhance customer experiences by guiding them through jewelry purchases via in-person and virtual platforms, managing leads and appointments, and conducting follow-ups. This role involves exceeding sales targets and maintaining a luxurious customer service approach within the showroom environment.

The ECommerce Channel Sales Manager will oversee the online sales channels for Brilliant Earth, driving sales performance, leading a diverse team, and enhancing customer experience. Responsibilities include analyzing data for improvement opportunities, coaching team members on KPIs, and collaborating with HR for team development. The ideal candidate should have strong leadership capabilities and a proactive approach to achieving sales goals.

The Channel Sales Assistant Manager will lead and support the sales operations for Brilliant Earth's various communication channels, including online chat, phone, and SMS. Responsibilities include driving sales, mentoring a team of Jewelry Consultants, managing performance against sales targets, and enhancing customer experience through effective team leadership and operational improvements.

Execute quality assurance best practices to ensure products meet high-quality standards, Perform finishing and cleaning for fine jewelry products, data entry in ERP/MES systems, Maintain workspace clean and organized, Adhere to product security and safety protocol and procedures, Communicate cross-functionally with teams, Meet daily processing timelines, Interest in socially and environmentally responsible organizations and products, Ability to safely access workspace