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The Customer Success Manager at AvePoint is responsible for developing strategies for technology adoption among customers, managing relationships with enterprise accounts, and ensuring customer satisfaction through product onboarding and retention efforts. This role involves aligning products to meet customer needs, tracking customer success metrics, and providing technical guidance.

The Senior Content Marketing Specialist at AvePoint will create and manage impactful content that communicates the company's voice and promotes its thought leadership. Responsibilities include leading content initiatives, collaborating with various teams to produce engaging media, and managing the #shifthappens brand to enhance the company’s reputation in the digital workplace.

The Federal Account Executive will formulate and execute a sales strategy targeting federal agencies, source new clients, understand customer challenges, collaborate with marketing and pre-sales, and leverage sales methodologies to achieve business goals.

The Senior Technical Presales Engineer partners with sales executives as a key technical resource throughout the sales lifecycle, conducting technical presentations and providing pre-sales support for AvePoint's solutions. Responsibilities include facilitating solution discovery, building tailored environments for customer requirements, participating in proposal writing, collaborating with product management, and developing customer relationships to drive solution adoption.

The Sr. Partner Development Manager at AvePoint is responsible for identifying, recruiting, and developing Managed Service Providers (MSPs) to drive revenue. The role involves partner recruitment, co-marketing initiatives, certification of MSPs, and exceptional account management to enhance partnerships and ensure sales growth.

As a Technical Presales Engineer at AvePoint, you will partner with sales executives throughout the sales lifecycle, performing technical presentations of AvePoint solutions, assisting in closing deals, and serving as a key technical resource. Your role includes facilitating solution discovery, building proof-of-concept environments, writing proposals, and collaborating with product management.

The Product Analyst will research customer needs and industry trends, translating this data into actionable insights for product development. Responsibilities include making recommendations, analyzing data, creating user stories, and collaborating with development teams to enhance product strategy and optimization.