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The Quality Assurance Manager at DEXIS leads the Quality Engineering and Complaint Handling teams, executing quality strategies for products and managing supplier quality. Responsibilities include overseeing complaint investigations, KPI reporting, supporting audits, and driving quality improvements through collaboration with teams.
The Technical Support Manager provides leadership and supervision to the US-based technical support team, focusing on performance metrics, continuous improvement, and customer service excellence. The role involves training and mentoring staff, handling customer escalations, and ensuring compliance with ISO and FDA requirements.
The Territory Sales Manager will drive sales of Ormco products within an assigned territory by building relationships with orthodontists and their teams. Responsibilities include creating sales strategies, performing territory analyses, and providing customer support to achieve revenue growth.
The Territory Sales Manager drives business development and sales of Ormco orthodontic products in a designated area. Responsibilities include building relationships with orthodontists, developing business plans, executing territory-specific tactics, influencing product adoption through education, and ensuring revenue targets are met through customer engagement.
The Customer Sales & Support Specialist is responsible for maintaining customer satisfaction by providing technical support, processing orders, and managing customer transactions in compliance with company policies. This role requires advanced product knowledge, effective communication with sales teams, and attention to detail in a fast-paced environment.
The Customer Support Specialist interacts with customers to identify needs, process sales orders, document complaints, and address service inquiries. Responsibilities include providing training on non-technical support, managing shipments, billing, and warranty issues, and maintaining a positive attitude while working under pressure.
The Global Product Manager oversees the product lifecycle management of assigned categories, focusing on product revenue, market analysis, and stakeholder collaboration. Responsibilities include developing strategies for product launches, creating positioning and claims, managing pricing and product obsolescence, and participating in continuous improvement initiatives. Some travel required.
The Sales Analyst will design, implement, and manage incentive compensation plans for the sales team, ensuring alignment with company goals. Responsibilities include creating quota models, analyzing sales performance data, ensuring compliance, supporting sales representatives, and conducting market research to benchmark compensation practices.
The Sr. Financial Analyst will support global finance efforts by delivering accurate monthly financial statements and forecasts, conducting variance analysis, budgeting, and financial reporting while ensuring adherence to U.S. GAAP. This role involves collaboration with various departments to drive financial improvements and accountability.
The Associate Product Manager, NobelProcera Services is responsible for supporting commercial and marketing success by collaborating with cross-functional teams, supporting product launches, and continuous product improvement. Key responsibilities include integration of commercial aspects of new product launches, market analysis, data analytics, and documentation preparation.
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