As a Technical Support Representative at Rain, you will assist customers via phone, text, and email, training them to effectively use the Rain system. You will leverage your troubleshooting skills to resolve customer issues, log bugs, and ensure excellent service, while contributing to a supportive team environment.

The Business Development Representative at Rain is responsible for generating new business opportunities by qualifying inbound leads, scheduling product demos, and nurturing relationships to advance leads through the sales pipeline. This role emphasizes communication, product knowledge, and collaboration with sales and marketing teams.