Top Tech Jobs & Startup Jobs

Handle escalated mortgage borrower complaints and Qualified Written Requests: investigate loans, identify root cause, coordinate corrective actions, liaise with regulatory agencies and legal, compose formal written responses, mentor junior staff, and maintain complaint tracking and reporting.

Lead complex analyses and modeling to uncover drivers of performance, develop actionable insights and executive-level storytelling, own performance analyses, build decision frameworks, create dashboards, and mentor junior analysts to influence strategic business decisions.

The Verbal Complaint Specialist III investigates and responds to verbal complaints regarding mortgage servicing, ensuring timely resolution and superior customer service while supporting team members and maintaining detailed records.

The Title Curative Specialist liaises between teams and external partners to resolve title-related issues, ensuring title policy issuance and compliance with regulations.

The Post Closing Specialist manages post-closing files by ensuring accuracy and compliance, resolving issues, and coordinating documentation for mortgage loans.

The Premier Specialist supports title processing and closing operations, ensuring timely title clearance and accurate documentation while providing high-quality customer service throughout the transaction lifecycle.

The Regulatory Correspondence Specialist III handles complaints from borrowers to regulatory agencies, investigates issues, and communicates resolutions with professionalism. They mentor staff and ensure compliance with regulatory standards while addressing escalated complaints effectively.

The Centralized Account Executive markets mortgage products to brokers, manages broker relations, and ensures superior service delivery.

The Closing Specialist prepares and reviews loan closing documents, ensures compliance, manages an active pipeline, and facilitates communication among parties to ensure timely closings.

The Centralized Account Executive markets mortgage products to brokers, manages broker relations, ensures quality service delivery, and meets volume goals.