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The role involves building Plum's personal insurance business with a focus on growth, collaborating with marketing and product teams, deconstructing insurance products for clients, and systemizing processes for scalability. Strong communication, problem-solving skills, and an interest in the industry are essential for success.

The Head of Strategic Partnerships at Plum will drive growth through large-scale partnerships, negotiate and close high-value deals, manage a partnership team, and collaborate with cross-functional teams to ensure successful integrations. This role requires strategic thinking and a focus on revenue targets.

The Customer Success Executive will enhance user experiences by assisting employees and employers in navigating health insurance and benefits. Responsibilities include addressing customer queries through various communication channels, developing support processes, coordinating with insurance partners, and ensuring high customer satisfaction and retention.

The Account Manager - Enterprise will be the primary liaison for large account customers, ensuring they effectively utilize their health insurance and benefits. Responsibilities include customer engagement, handling policy placements, executing upsell opportunities, and ensuring high customer satisfaction and retention rates.