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As a Level 1 Support Engineer at Aeris, you will provide technical assistance across technology, networks, and systems. Responsibilities include proactive and reactive maintenance, ticket resolution, escalation management, and KPI reporting. You must have good knowledge of Linux, SQL databases, IP communication, English proficiency, and the ability to work in 24/7 shifts or on Japan time zone. Japanese proficiency is required for supporting Japanese customers. Additional skills in scripting languages like Python and BASH are a plus.

As the EMEA HR Leader at Aeris, you will manage HR operations across the EMEA region with a focus on talent acquisition, employee relations, performance management, and compliance. This role reports to the VP of HR and involves managing all aspects of the employee life cycle and vendor relationships with local HR providers.

Aeris is looking for an experienced Observability Architect to join their Infrastructure and Operations team. The role involves designing and implementing robust observability solutions to monitor systems, applications, and network infrastructure for optimal performance and reliability.