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The Senior Customer Support Advisor will deliver exceptional customer service, manage customer queries across multiple channels, update Help Center articles, conduct administrative tasks, manage escalations, and communicate product feedback, while continuously enhancing product knowledge.

As a Senior Product Analyst, you will analyze user data, develop impactful metrics and dashboards, collaborate with cross-functional teams, and drive data-focused business decisions. You'll use advanced statistical techniques to uncover insights and present findings to influence product direction.

The Principal Product Manager will lead the Insights team, focusing on understanding customer needs and driving the development of customer-centric product capabilities. Responsibilities include developing product strategies, collaborating with cross-functional teams, and utilizing AI technologies to enhance product offerings.

As a Staff Software Engineer - Full Stack, you will lead the development of a user feedback platform, empowering team members, shaping technology decisions, and ensuring product scalability and robustness. You'll collaborate with cross-functional teams, address technical challenges, and directly affect the user experience from concept to implementation.

As a Staff Software Engineer at Productboard, you will develop and enhance a platform that collects user feedback, impacting product direction and customer satisfaction. You will work across the entire tech stack, tackling complex challenges in feature development while collaborating with teams to deliver effective solutions.

As a Senior Software Engineer at Productboard, you will build and enhance a user feedback platform, provide technical leadership, and collaborate with cross-functional teams to align technology with business objectives. Your role includes influencing tech stack decisions, improving product performance and scalability, and guiding team development through knowledge sharing.