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The Renewals Specialist will manage the account renewal process, collaborating with the Customer Success Manager and Account Executives to enhance customer experience and retain subscription revenue. Responsibilities include creating client proposals, updating renewal forecasts, and facilitating upsells while maintaining high on-time renewal rates.

The Renewals Specialist will manage customer account renewals, ensuring a smooth transition and high renewal rates. This role involves working closely with Customer Success Managers and Account Executives, handling customer interactions, and supporting backend processes like quote creation and contract processing. Successful candidates will have experience in renewal management at a SaaS company and strong organizational and communication skills.

The Renewals Specialist will manage account renewals, collaborating with Customer Success and Account Executives to ensure a smooth customer experience. The role includes increasing subscription revenue, migrating customers to new plans, updating renewal forecasts, and supporting upsells and contract processes.