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The Document Control Specialist is responsible for handling title processing, document verification, and providing customer service support related to titles and loans.

Greet and support customers through the vehicle purchase process, assist sales advisors with presentations, test drives and follow-ups, handle paperwork and showroom organization, use internal systems, and cross-train across dealership functions to support operations and team goals.

Greet customers, support Sales & Operations Advisors through vehicle presentations, financing basics, test drives, and follow-ups. Assist with paperwork, inventory presentation, scheduling, and daily dealership operations. Cross-train across functions, use internal systems, and contribute to team goals while completing multi-phase sales and operations certification.

The Document Control Coordinator is responsible for managing the receipt and maintenance of titles, contracts, and applications, ensuring compliance, providing excellent customer service, and effectively communicating with internal and external parties.

As a Customer Sales Guide, you will drive dealership success through sales, build customer relationships, and provide an exceptional buying experience, managing the entire sales cycle from lead generation to closing deals.

Manage end-to-end delivery of Pega projects, lead and mentor an engineering team, set performance goals, enforce quality via code reviews, collaborate with stakeholders, and manage project scope, risks, and dependencies to ensure timely delivery.

The Impounds Specialist manages the impounds process, negotiates with facilities, documents vehicle information, and works with recovery agents to optimize vehicle recovery.

The Administrative Coordinator manages documents for DriveTime and Carvana, ensuring efficient processing and communication. Responsibilities include document verification, maintenance of storage, account updates, and customer interactions, all while meeting production goals in a fast-paced environment.

Provide on-site and remote technical support for corporate and distributed users, troubleshoot hardware/software/network issues, act as escalation for junior staff, manage ticket queues, and contribute to IT projects and process improvements.

Engage customers, manage the full sales cycle, convert appointments to sales, and perform dealership operations (opening/closing, cash handling, inventory, documentation). Support onboarding and training, maintain compliance, and help improve customer experience while progressing through multi-phase certification levels.