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As a Product Support Specialist, you will provide high-quality support and personalized responses to customer inquiries about Similarweb's products, learn the platform well, and investigate technical issues. You will collaborate with teams to ensure user satisfaction and contribute feedback for product enhancements.
As a Global Talent Acquisition Specialist at Similarweb, you will manage the complete recruiting process, partner with hiring managers, source candidates using various methods, evaluate applicants through interviews, and enhance the candidate experience while promoting diversity in hiring practices.
As a Travel Coordinator, you will manage the entire travel process, providing top-notch service while managing costs. Your responsibilities include booking flights and accommodations, managing vendor relationships, and ensuring all travel documentation is in order. You will also help manage travel budgets and support large-scale events.
Lead and manage the Sales Development Representatives across the EMEA region, focusing on generating sales-qualified meetings and pipeline opportunities. Ensure the team is well-trained, mentored, and prepared for career progression. Collaborate with various teams to implement effective strategies and create a positive work environment for the SDRs.
As a Customer Success Manager, you will build and manage long-term relationships with SMB clients, focusing on their specific sales strategies and challenges. You will deliver training, monitor platform usage, develop customer success plans, and collaborate with internal teams to enhance customer experience and retention.
The SMB Customer Success Manager will be the primary contact for clients, helping them onboard, engage with Similarweb's products, and ensuring they derive value from services. This role involves managing relationships, identifying upsell opportunities, and addressing customer pain points.
The Customer Success Manager will build long-term relationships with Sales Intelligence clients, drive user engagement with the Similarweb platform, provide training and support, identify churn risks, and collaborate with internal teams. The role focuses on helping clients optimize their sales strategies and achieve positive business outcomes.
The Sales Development Representative will create a business pipeline in the DACH region, engage with new and existing clients, and employ various prospecting tools to generate leads. This role includes strategizing with the sales team and utilizing email, phone calls, and social media for outreach and relationship building.
The Product Marketing Team Manager at Similarweb will shape the voice of the brand, launch products, ensure effective messaging across teams, train customer-facing teams, and drive customer engagement. The role involves thinking strategically and tactically, creating marketing strategies, and collaborating with cross-functional teams to enhance customer value and retention.
The Product Education Manager will design and deliver impactful customer education content, optimize an omni-channel learning program, develop communication strategies, and work with product analytics to assess education initiatives. They will maintain an expert understanding of Similarweb products and ensure high-quality content delivery.
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