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The Principal Technical Consultant guides clients through implementing ServiceNow's Customer Service and Field Service Management solutions, focusing on delivering best-practice solutions to drive business outcomes. Responsibilities include overseeing technical delivery, defining solutions, hands-on development, mentoring, and collaborating on product strategy.

The Senior Staff Outbound Product Manager will shape the product roadmap and strategy through customer insights, enhance sales support, and channel market trends into product development while fostering cross-functional collaboration.

As a GenAI Architect at ServiceNow, you will drive customer outcomes through hands-on delivery of GenAI capabilities, provide technical advisory, and ensure effective utilization of ServiceNow technologies. You will collaborate with cross-functional teams and contribute to thought leadership while staying updated with industry trends to enhance customer satisfaction and business growth.

As a Principal Technical Consultant, you will act as a technical expert on the ServiceNow platform, advising customers on configurations, leading design workshops, and guiding them through the platform's capabilities. You'll document processes, manage complex projects, and provide training and mentorship to team members while driving improvements in service delivery.

The Business Development Manager will develop and execute growth strategies for ServiceNow's Gen AI products, collaborating with sales leadership to define and implement go-to-market strategies, engage with key accounts, and enhance team proficiency in Gen AI.

The Senior Advisory Solution Consultant will enhance revenue by supporting Solution Sales through technical consulting, conducting workshops, and developing relationships with clients. This role involves product demonstrations, competitive analysis, and input on product enhancements to align with customer needs while achieving sales goals.

The Principal Consultant will consult with customers on implementing ServiceNow's Financial Services Operations solutions, ensuring the delivery of high-quality technical solutions. Responsibilities include serving as the primary technical contact, overseeing project deliverables, mentoring team members, and engaging with pre-sales efforts. The role requires architectural guidance, business acumen in financial services, and collaboration with product teams.