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Develops and manages customer accounts across the APAC/China territory, achieves sales targets, maintains Salesforce activity records, builds relationships, and prepares sales plans and reports. The role participates in tradeshows and customer visits, negotiates quotations and agreements, identifies cross-selling opportunities, supports project quotations, and leads client quarterly business reviews. Requires collaboration with operations and project management teams to understand customer needs and support clinical and biopharma service opportunities.

Owns the global procure-to-receipt process, developing future-state processes, ERP requirements, controls, and improvement plans. Leads ERP implementations and upgrades, user and technical change management, training, testing, documentation, and performance monitoring. Partners with procurement, supply chain, finance, operations, audit, and compliance teams to ensure consistent execution, effective controls, segregation of duties, and readiness for regulatory and public company audits.

Perform full-cycle accounts payable and receivable duties including invoice processing, vendor and customer reconciliations, collections, cash application, AR/AP aging management, support month-end and year-end close, prepare 1099s, resolve payment disputes, and assist with audits and internal controls to support accurate financial records and cash flow.

Maintains the general ledger, reconciles balance sheet accounts, performs complex accounting analyses, supports month-end and year-end close, prepares financial reports, assists with external audits, evaluates expenses, and improves accounting processes. Ensures compliance with US GAAP, company policies, and environmental, health, and safety requirements while maintaining accurate transaction records and supporting operational efficiency.

Leads electrical and vision technicians on third-shift preventative and corrective maintenance, equipment setup, installations, and troubleshooting. Programs and diagnoses PLCs, machine vision systems, and servo drives; reads technical drawings; maintains control-system software and hardware; drafts diagrams in AutoCAD; and ensures safe LOTO and production support. Trains less experienced technicians, coordinates with maintenance mechanics, follows cGMP and GCP requirements, and may work overtime or weekends.

Supports clinical business development by managing smaller client accounts, preparing Quarterly Business Reviews, documenting client meetings, responding to inquiries, and coordinating site visits. Conducts lead generation research on biopharma, CRO, medical device, animal health, and cell and gene therapy organizations. Performs outbound calling, maintains Salesforce records, supports trade shows, follows up with clients, and coordinates legal documentation. The role requires over 40% travel and independent remote work.

The Project Engineer role involves project engineering tasks, managing equipment specifications, project execution, and continuous improvement in a pharmaceutical setting.

Serves as a senior legal advisor to commercial, procurement, finance, and operations teams. Drafts, reviews, and negotiates complex commercial agreements, leads high-value contract negotiations, manages legal and commercial risk, and improves contracting processes, templates, playbooks, and lifecycle tools. Advises on pricing, liability, indemnification, intellectual property, privacy, compliance, and regulatory matters. Mentors junior legal professionals and supports dispute resolution and broader legal initiatives.

Owns the global Record to Report finance process across business units, including standardization, governance, JDE ERP configuration, requirements gathering, testing, UAT, training, and change adoption. Leads ERP transformation in partnership with finance leaders, regional teams, and system integrators. Designs system-enabled financial controls supporting SOX 404 readiness, external audits, regulatory reporting, financial close, consolidation, and global process harmonization.

Supports business development executives through account management, client meeting preparation, meeting minutes, lead generation, outbound prospecting, CRM updates, client follow-up, trade show support, site visit coordination, and smaller account management. Researches biopharma, medical device, animal health, and cell and gene therapy companies, identifies contacts, supports marketing campaigns, and coordinates legal documentation with internal and client legal teams.