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The Travel & Customer Service Coordinator at Clincierge is responsible for managing participant travel, logistics, and expense reimbursements for clinical trials. They serve as the main contact for trial participants, handle budget management, and support clinical trial Project Managers. The role requires excellent communication skills, organization, and customer service focus.
Support the team of Global Study Managers in planning and operations of active clinical trial studies. Manage patient travel and logistical details. Respond to inquiries from trial participants and hospital staff, maintain data, and produce reports.
Key contact for trial participants regarding travel and logistical details for clinical trials. Responsible for managing participant communications, travel budget, and supporting clinical trial Project Managers. French-Canadian language proficiency required.
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