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The Mid-Market Customer Success Manager at Newsela will manage a portfolio of mid-market accounts, drive product adoption, renewal, and expansion, and ensure exceptional customer experience throughout the lifecycle. Responsibilities include goal identification, partnership planning, and collaboration with the Professional Learning team. The role requires strong client relationship building, revenue growth skills, and experience in EdTech account management.

The contractor will build and execute marketing programs using Marketo, create smart lists, manage lead automation, and ensure email campaigns meet best practices. Additional responsibilities include troubleshooting, updating landing pages, and analyzing marketing performance.

The Accounts Payable Analyst processes and codes invoices and expense reports, manages vendor relationships, and monitors compliance and accounting operations. They are responsible for improving processes within the accounts payable function and gaining insights into the company's financial impact as it scales.