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As a Senior Associate, you'll utilize strong SQL and data analytics skills to develop operational reports and executive dashboards in the mortgage servicing field. Collaborating with stakeholders, you'll analyze reporting needs, optimize SQL performance, and migrate dashboards to cloud platforms. The role demands strong communication and analytical capabilities to manage and derive insights from large datasets.

As a Senior Associate in Investment Middle Office Services, you will manage client interactions, oversee transaction lifecycle activities, and ensure timely and accurate service delivery of the Investment Book of Record (IBOR). You will address operational issues, enhance service levels, and maintain relationships with clients and internal teams.

As a Learning Specialist, you will manage training logistics for Payments, including scheduling, participant communication, and project evaluation using the Kirkpatrick model. You will ensure effective training material creation and project management, while providing analytical support to assess training metrics and suggest improvements.