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As a Solutions Engineer at Cloudflare, you will be the technical customer advocate, working closely with various teams to create scalable solutions for customer needs. You will require broad knowledge of Internet performance and security technology and the ability to explain complex technical concepts in easy-to-understand terms. The role emphasizes customer success and continuous learning.
As a Technical Support Engineer, you will assist customers by troubleshooting technical issues related to Cloudflare's products, engaging with diverse web development communities, and utilizing various tools and scripts to optimize website performance. Strong communication skills and customer-centricity are essential.
As a Territory Account Executive in Malaysia, you will drive sales into commercial accounts by developing sales strategies, managing relationships, and closing sales of Cloudflare's solutions. You’ll focus on building a strong network and managing contract negotiations while ensuring a robust sales pipeline.
As a Senior Solutions Engineer at Cloudflare, you will be the technical backbone throughout the sales cycle, assisting clients with Cloudflare solutions, conducting trainings, and driving customer success. You will collaborate with cross-functional teams and engage in technical discussions and implementations to enhance customer satisfaction and generate new business while occasionally traveling for meetings and conferences.
The Product Manager for Privacy Projects will drive the strategy and roadmap for privacy infrastructure at Cloudflare, collaborating with various teams and external partners to develop privacy-focused products. This role involves understanding customer needs, prioritizing product features, and staying updated on emerging privacy trends and technologies.
The Trust & Safety Manager will lead the Platform Compliance team, managing Trust & Safety Investigators, enhancing policies, handling abuse complaints, investigating account compromises, and working on process improvements to ensure exceptional customer experience and operational efficiency.
The Network Operations Center Analyst provides premium-level technical support, monitors and analyzes alerts for performance issues, communicates with customers regarding alerts, and collaborates with internal teams to resolve service degradation. The role requires the configuration of alert systems and building dashboards for customer monitoring in Grafana.
The Named Account Executive will drive sales into enterprise accounts in Malaysia for Cloudflare's solutions, engaging with senior decision makers, managing strategic relationships, and executing sales strategies to meet revenue targets. Responsibilities include managing contract negotiations, maintaining a strong sales pipeline, and fostering long-term relationships with key accounts.
Network Operations Centre Engineers provide premium technical support, monitoring, and remediation for Cloudflare's customers. They analyze alerts, communicate with customers, and collaborate with internal teams to resolve performance issues. Responsibilities include custom alert configuration, customer dashboard maintenance, problem escalation, and regular reporting.
As a Global Physical Security Technical Engineer, you will manage the implementation of innovative physical security technologies for data centers, develop strategies for unifying physical and digital access, oversee contracts with partners, and conduct audits for compliance with security standards.
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