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Provide Level 1 and Level 2 support to clients, troubleshoot technical issues, work closely with R&D team for bug fixing, manage issue resolution and customer satisfaction, prepare documentation and conduct training sessions.
Seeking a highly skilled and experienced Senior Technical Engineer to oversee interface development process, ensuring seamless integration between systems. Responsibilities include leading development process, collaborating with stakeholders, designing interface specifications, testing interfaces, and providing technical guidance. Bachelor's degree in Computer Science and 5+ years of experience required.
Seeking a Senior Interface Technical Engineer with 5+ years of experience to lead interface development, design and implement interface specifications, collaborate with stakeholders, conduct testing, troubleshoot interface issues, provide technical guidance, and stay informed about industry trends.
Senior Project Manager/Project Manager role requiring 6-7 years of experience in project management with a focus on software application and development. Responsibilities include working with internal stakeholders, vendors, and customers to initiate, monitor, and report on project progress, as well as managing project schedules, scopes, and resources.
The Customer Data Analyst will gather, integrate, model, and analyze customer data from various sources. Responsibilities include data collection, modeling, reporting, campaign analysis, customer segmentation, tracking KPIs, collaboration across teams, ensuring data quality and governance, and creating visualizations for stakeholder communication.
As a Mid-Market Account Executive at AvePoint, you will identify and qualify sales leads, manage complex sales cycles, and deliver presentations to medium-sized enterprises. Your role involves developing new prospects, maintaining a pipeline in the CRM, collaborating with pre-sales engineers, and executing effective sales campaigns.
As a Technical Presales Engineer at AvePoint, you will partner with sales executives throughout the sales lifecycle, performing technical presentations of AvePoint solutions, assisting in closing deals, and serving as a key technical resource. Your role includes facilitating solution discovery, building proof-of-concept environments, writing proposals, and collaborating with product management.
The Product Analyst will research customer needs and industry trends, translating this data into actionable insights for product development. Responsibilities include making recommendations, analyzing data, creating user stories, and collaborating with development teams to enhance product strategy and optimization.
The Account Manager at AvePoint will focus on consultative sales to identify and qualify leads, pitch software solutions, and manage the full sales cycle while collaborating with cross-functional teams to expand existing accounts and develop new prospects.
The Customer Success Manager will develop success plans for technology adoption, build long-term customer relationships, and coordinate support efforts. Responsibilities include maintaining a technical account portfolio, aligning products with customer needs, and facilitating contract renewals while ensuring customer satisfaction and product usage.
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