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The IT Engineer provides end-user support for hardware and software issues, manages IT hardware assets, coordinates training, and maintains documentation. The role involves helpdesk tasks to resolve IT-related productivity issues and support network connectivity. The engineer collaborates with teams and assists with IT asset audits, while also being open to additional tasks from management.
As a Receptionist cum Office Admin at AvePoint Singapore, you will be responsible for overseeing front desk and office administration tasks such as welcoming guests, handling administrative tasks, providing general admin support, and maintaining office supplies. The role requires candidates to be proactive, organized, have good communication skills, and be proficient in Microsoft Office Suite. Diploma holders or candidates with minimal experience are welcome to apply.
The Junior QA Engineer will participate in software product testing, employing Waterfall and Agile methodologies. Responsibilities include building and executing test cases, utilizing various testing techniques, and assisting with performance and security testing.
As a Quality Engineer, accelerate software delivery and improve quality. Design, implement, and maintain product testing. Collaborate with teams on automated testing, security, and performance. Drive continuous improvement in Agile testing practices. Ideal for candidates with a degree in Computer Science or Engineering.
As a Cloud Support Engineer, responsible for providing technical support, troubleshooting, and solutions for cloud-based infrastructure and services. Collaborate with internal teams to ensure reliability, security, and performance of MAS cloud environment. Drive continuous improvement through automation and manage security controls. Stay current with cloud architecture trends and best practices.
The Win-Back Representative is responsible for re-engaging and retaining customers who have canceled or downgraded their services. This role involves analyzing customer accounts, contacting churned customers through various channels, and developing strategies to regain their trust and business. Excellent communication and negotiation skills, as well as collaboration with sales and customer service teams, are essential for success.
As a Design Lead, you'll drive creative initiatives and brand evolution, leading projects from ideation to completion. Your role includes conceptualizing design solutions, ensuring quality across platforms, and collaborating with cross-functional teams. You will manage multiple projects, uphold brand guidelines, and stay updated on design trends.
Senior Project Manager role focusing on IT digitization strategy and roadmap. Responsible for managing cross-functional teams, vendors, and project deliverables. Requires PMP or PRINCE2 certification, 10 years of project management experience in software development, vendor-based project management, and knowledge of Microsoft technology and Agile methodologies.
The Customer Success Engineer works with the Customer Success Team to enhance customer adoption and utilization of solutions. Responsibilities include conducting customer health checks, engaging at-risk clients, leading workshops, and providing technical advice. The role requires strong communication skills and technical knowledge to support and guide customers effectively.
The Senior Technical Presales Engineer partners with sales executives as a key technical resource throughout the sales lifecycle, conducting technical presentations and providing pre-sales support for AvePoint's solutions. Responsibilities include facilitating solution discovery, building tailored environments for customer requirements, participating in proposal writing, collaborating with product management, and developing customer relationships to drive solution adoption.
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