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As the Lead Knowledge Content Editor, you will lead a team responsible for managing customer and internal content, ensuring high quality and adherence to best practices. You'll collaborate with stakeholders, drive team engagement, and implement improvement initiatives while providing expert content guidance.

The Data Operation Specialist II will manage customer and partner file deliveries, ensuring timely receipt, data validation, transformation, and issue resolution. The role includes maintaining file trackers, investigating failures, and performing analysis for continuous improvements. Additional responsibilities may involve system configurations and support tickets, as well as participating in new customer implementation projects. Cross-training with Data Integration engineers is encouraged for skill development.