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The Pull-Out Coordinator ensures drivers are prepared for their shifts, assists with daily inspections, communicates vehicle maintenance issues, and helps with bus assignments. They may also serve as a relief driver when necessary.

The Strategic Rideshare Specialist focuses on supporting Independent Driver Providers through sourcing, onboarding, training, and compliance management. Responsibilities include addressing service issues, conducting audits, ensuring operational standards, and facilitating communication with stakeholders to maintain compliance and high satisfaction levels.