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Proactively and effectively manage end-to-end workers compensation claims in a self-insured environment, including coaching and escalations responsibilities. Prepare and implement strategies to achieve optimum outcomes and minimize claim costs. Provide customer-centric support and engage with stakeholders regularly. Manage rehabilitation providers and conduct health promotion activities to enhance customer wellbeing and empowerment.

The Team Leader at EML is responsible for managing CTP Personal Injury Claims, leading a team, and ensuring effective return-to-work strategies. This is a permanent, full-time position based in Sydney with remote work flexibility. Responsibilities include overseeing team performance, development programs, stakeholder management, and promoting company values. The ideal candidate has leadership experience in a fast-paced environment and proficiency in Microsoft Office. Qualifications in Business, Commerce, or Allied Health are advantageous. EML offers a diverse and inclusive workplace culture with employee benefits and career opportunities.

Support the Claims team by providing technical guidance and injury management support on the Insurance for NSW scheme. Full-time, permanent position based in Tweed with flexibility to work from home. Responsibilities include providing technical support to claims teams, reviewing claims management practices, providing injury management coaching, and maintaining relationships with stakeholders. Requires strong experience within workers compensation, managing relationships, coaching abilities, and understanding of Workers Compensation legislation.