EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
THE OPPORTUNITY
As part of our diverse team based in Sydney, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.
The purpose of this role is to support EML’s Corporate Nominal Insurer claims teams and policyholders through preparation and strategic management of litigated matters including work injury damages (WID) claims and statutory disputes in the Personal Injury Commission.
Additionally, you will lead and support the Corp Legal Dispute Resolution Officers as your direct reports.
This will be a full-time, 12-month secondment/Maximum Term Contract position based in Sydney office, with flexibility to work from home. Leaders are required to work in office three (3) days per week.
YOUR RESPONSIBILITIES
- Lead, supervise and support the Dispute Resolution Officers ensuring their capability and capacity to attend the Personal Injury Commission in-person events to confidently and efficiently instruct the legal panel provider and barrister as EML's representative with the aim of maximising positive outcomes and early resolution.
- Manage a portfolio of litigated matters, working closely with the external legal panel providers to ensure a high level of legal advice, and effective litigation strategy to drive optimum outcomes.
- Support the claims team by providing legal advice on legislative, regulatory, legal, policy and guidelines affecting workers’ compensation claims to enable sound, evidence-based and legally accurate decision making.
- Support the claims team by assisting with stakeholder liaison regarding litigated and contentious claims.
- Attend legal proceedings as EML’s representation together with the external legal provider representative.
- Participate in strategic review of claims portfolio, including presenting to employers about general legal concepts or individual cases.
- Keep up to date with case law and precedents affecting claims, premium and the scheme.
- Strive for continuous improvement in operations as part of the Support Services leadership team.
ABOUT YOU
- More than 5+ years demonstrated experience in a similar role, working within a fast-paced business environment, preferably PQE experience, including legal practice.
- Strong leadership skills, focused on developing others, innovation and problems solving
- Strong claims management experience including litigation, working within a personal injury environment
- Excellent understanding of the Workers compensation legislations and the associated regulations (old legislation and amendments).
- Current unrestricted NSW practice certificate highly desirable
WHAT WE OFFER
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including:
• A vibrant, collaborative innovative team culture
• Flexibility with opportunity to WFH when you are fully trained in your role.
• A corporate wellbeing program with discounted health insurance and gym membership
• Access to discounts at over 350 retailers through our Rewards Hub program
• Entitlement to an annual tenure and performance-based recognition reward
• Comprehensive learning and development support
• Companywide events to celebrate success.
• Quarterly Reward and Recognition Awards
• Up to 16 weeks paid parental leave, plus super
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.
What We Do
At EML we take great pride in helping people get their lives back after a workplace injury.
Since our foundation in 1910 the EML Group have maintained a singular vision; to dedicate our services to improving work health and safety for the benefit of our members, workers and the broader community which we support.
Today, we have over 4,000 specialists working in partnership with businesses, injured workers and government schemes across Australia, helping to make a difference.
We are Australia’s largest provider of claims management services for self-insurers and focus on providing tailored injury prevention and return to work support. We have helped well over 350,000 injured workers get their lives back