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The Senior Client Manager coordinates carrier relationships and leads the service team on large accounts. Responsibilities include marketing activities, preparing risk maps, coordinating service delivery, mentoring new colleagues, and identifying improvement opportunities in the firm.
The role involves managing existing insurance products and developing new offerings within the Admitted Homeowners team. Responsibilities include analyzing market trends, implementing project management techniques, and advising senior leadership on product strategy and operational performance.
The Enablement and Analytics Manager will lead a team of product analysts, oversee capacity planning, and drive efficiencies across personal lines offerings. Responsibilities also include mentoring analysts, collaborating with P&L leaders, and championing operational initiatives to streamline processes and enhance productivity.
The Sales Enablement Specialist supports the Director of Sales by generating new sales opportunities, managing client relationships, and preparing customer presentations. Responsibilities include managing prospect records, organizing marketing campaigns, scheduling meetings, coordinating events, and managing LinkedIn outreach.
The Lead Data Engineer is responsible for designing, building, and optimizing data orchestration and pipeline architecture. This role involves maintaining data engineering architecture, implementing ELT and ETL processes, and mentoring junior engineers while supporting data needs across multiple teams and products.
The Associate Digital Product Manager supports the Homeowners business segment by defining product vision, managing the product backlog, and ensuring operational readiness. They assist in strategizing with stakeholders, maintaining the product roadmap, and contributing to the scrum delivery team, ensuring the successful delivery of products aligned with customer needs.
The Sr. Quality Assurance Consultant will oversee quality assurance processes, create and execute audits, identify training needs, improve workflows, and collaborate with Third Party Vendors to enhance client deliverables and training materials. This role requires strong analytical and communication skills to address weaknesses and contribute to a better client experience.
The Senior Project Manager at MSI is responsible for leading and implementing new personal lines insurance product projects. This role involves managing complex projects from inception to completion, collaborating with various departments, maintaining project milestones, and ensuring strategic outcomes are achieved efficiently.
The Regional Operations Leader supports the business segment by developing and harmonizing workflows and processes while ensuring systems meet service objectives. They lead quality assurance efforts, coordinate with contractors, and design KPI reports. This leader enhances client experience, drives operational efficiency, and supports system optimization while maintaining high-performance culture within the team.
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