Top Tech Jobs & Startup Jobs

Provide first and second level IT support for end-users, troubleshoot incidents via ServiceNow, and support onboarding for new employees.

Provide 1st/2nd level onsite desktop and network support: troubleshoot hardware, software, connectivity, Exchange and AD issues; deploy PCs and network equipment; manage VPN and remote access; monitor performance, maintain assets, assist with BCDR testing, document environments, train staff, and escalate incidents as needed.

Provide first- and second-level IT support, managing tickets, installing software, and collaborating with teams while ensuring user satisfaction.

The IT Onsite Support Engineer provides first- and second-level support to users, resolves system issues, manages tickets, and collaborates with teams while ensuring high-quality service delivery.

Provide first and second-level IT support to users, manage incidents, log tickets, maintain equipment, and collaborate with teams.

Support monitoring, validation, and maintenance of spectroscopy-based authentication models (NIR mandatory). Interpret model performance, create model snapshots and metadata checks, collaborate with Data Scientists, contribute to validation and release, and document methods and changes for regulated environments.

Provide first- and second-level onsite IT support for hardware, software, mobile devices and peripherals; troubleshoot via ServiceNow; document resolutions; support onboarding and knowledge base; contribute to service improvement.

Provide 2nd-level support for Windows systems, servers, endpoints, networks and business applications. Manage Microsoft 365, Active Directory, Azure AD and endpoint management. Participate in infrastructure projects, system upgrades, migrations and software rollouts. Troubleshoot complex issues, advise stakeholders, maintain documentation and knowledge base, collaborate with global IT teams, act as escalation point, and provide remote support across locations.

Create and maintain IT infrastructure, process, and service documentation (policies, work instructions, user guides, training materials). Collect information from SMEs, attend design meetings, produce status reports, escalate issues, measure documentation success, and review/edit team documentation to ensure clarity and quality.

Create, edit, and maintain IT infrastructure, process, service, and user documentation. Collaborate with SMEs and PMs, gather feedback and analytics, deliver status reports, escalate risks, and ensure documentation quality and consistency.