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This internship role involves graphic design duties using software like Adobe Illustrator and Photoshop, collaborating within a team, and applying brand guidelines.

Join Takealot Group as an Operations Graduate, providing operational support, monitoring processes, and analyzing performance data to improve services.

The CRM Lead will develop and execute strategies for customer engagement and retention, lead a CRM team, and collaborate across business units to optimize lifecycle marketing initiatives.

The role involves monitoring marketing campaign performance, analyzing data from social platforms, and preparing reports using Excel and Google Workspace.

As a Senior Software Engineer, you will develop software solutions for e-commerce logistics, improve existing software, and implement best practices while supporting systems after hours on a rotational basis.

Lead growth strategy for acquisition, reactivation, and retention across paid media, CRM and in-app merchandising. Build KPIs, run data-driven experiments, collaborate with Brand/Product/Analytics, and scale campaigns to drive habit formation and order growth for an app-based ecommerce/food delivery business.

Own and govern the Zendesk and SurveyMonkey platforms: administer configurations, handle escalations, design integrations (APIs/webhooks/SDKs), build BigQuery/Looker reporting, perform compliance audits (POPIA/GDPR), liaise with vendors, and lead technical planning for CX initiatives.

Manage end-to-end lifecycle and automated CRM journeys (onboarding, conversion, winback), build personalised/triggered campaigns using Braze and Liquid, coordinate creative and approvals, run A/B tests and segmentation, monitor/report CRM metrics, and optimise processes to increase retention, LTV, and reduce churn.

As a Senior Software Engineer, you'll architect and develop scalable systems, design secure APIs, and work with distributed architectures and cloud technologies.

Lead design and delivery of a simplified, enterprise-scale data architecture and real-time event-driven data layer. Establish Group-level data governance standards, automation, AI/LLM integration guardrails, and onboarding/telemetry tooling. Mentor senior engineers and produce architecture, documentation, and governance artefacts to enable operational analytics and scalable self-service.