Customer Support Representative position at BetCare, specializing in multilingual customer care with a focus on sales and customer reactivation strategies. Responsibilities include providing live chat support, addressing inquiries, troubleshooting issues, and ensuring positive customer experiences. Fluent English proficiency required. Fully remote work with opportunities for office attendance in Lviv, Ukraine. Extensive training program and diverse paid time off offered.

The Shift Supervisor will oversee the customer support team, providing guidance on inquiries, managing schedules, and communicating updates. A focus on excellent customer service is paramount, alongside the ability to multitask and handle customer needs calmly. Strong English proficiency and experience in the iGaming industry are required.