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11 Hours Ago
Dallas, TX, USA
411 Employees
Senior level
411 Employees
Senior level
Edtech
The Help Desk Operations Manager at Secur-Serv is responsible for managing the quality and customer experience of the Managed IT Help Desk. This role involves overseeing support tickets, workflows, and team collaboration in a fast-paced technical environment. The position requires client-facing interactions for ensuring customer satisfaction, scheduling, escalation, and relationship building.
11 Hours Ago
Woodbridge, VA, USA
411 Employees
Junior
411 Employees
Junior
Edtech
Field Service Technicians at Secur-Serv will travel to customer locations to install, troubleshoot, diagnose and repair a range of hardware including printers, PCs, and servers. Responsibilities include managing preventative maintenance, providing updates to various stakeholders, and maintaining parts inventory.
11 Hours Ago
Bowling Green, OH, USA
411 Employees
Mid level
411 Employees
Mid level
Edtech
Field Service Technicians at Secur-Serv, a division of Scantron Corporation, travel to customer locations to diagnose and repair computer hardware, manage preventative maintenance schedules, assist other territories, and train new technicians. They work across various industries such as banking, education, logistics, manufacturing, medical, and retail.
11 Hours Ago
Dallas, TX, USA
411 Employees
Senior level
411 Employees
Senior level
Edtech
The ERP Project Manager will oversee updates and changes to the ERP system, manage project timelines, communicate with stakeholders, handle training for new systems, and lead the ERP team on multiple projects to ensure successful implementations.
2 Days Ago
San Jose, CA, USA
411 Employees
Junior
411 Employees
Junior
Edtech
The Field Service Technician will diagnose, repair, and install various hardware such as printers and PCs at customer locations while managing preventative maintenance schedules and providing customer updates. They will also assist other technicians and manage parts inventories, while adhering to service agreements.
5 Days Ago
Cleveland, OH, USA
411 Employees
Entry level
411 Employees
Entry level
Edtech
The Account Executive is responsible for prospecting new customers, developing account acquisition strategies, managing existing client relationships, and ensuring revenue retention while collaborating with internal teams to deliver client solutions.
7 Days Ago
Sacramento, CA, USA
411 Employees
Mid level
411 Employees
Mid level
Edtech
The Regional Service Manager oversees field service resources for optimal customer service and corporate contribution. They manage remote field service operations, ensuring contractual obligations are met while providing high levels of customer service. The role involves supervising 17-25 Field Service Technicians, guiding staff development, performance coaching, and maintaining productive client relationships.
9 Days Ago
Santa Ana, CA, USA
411 Employees
Junior
411 Employees
Junior
Edtech
Field Service Technicians diagnose and repair a variety of hardware including printers and computers at customer locations. They manage preventative maintenance and provide updates to customers and internal teams regarding service completion. Technicians may also train new staff and assist in other territories as needed.
16 Days Ago
DFW Airport, TX, USA
411 Employees
Mid level
411 Employees
Mid level
Edtech
The Integration Manager will oversee all aspects of assigned workstreams during the integration lifecycle, partnering with integration leads, managing project plans, facilitating meetings, and collaborating across functional teams to ensure the smooth integration of systems and processes.
17 Days Ago
Salt Lake City, UT, USA
411 Employees
Junior
411 Employees
Junior
Edtech
Field Service Technicians at Secur-Serv, a division of Scantron Corporation, apply technical knowledge to solve customer problems across various industries. Responsibilities include diagnosing and repairing computer hardware, managing maintenance schedules, and providing customer support. Requires at least two years of related experience.
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