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As a Customer Experience Advocate, you will communicate with clients, help troubleshoot problems, enhance customer satisfaction, and educate them on best practices for using the Connecteam app. You'll manage incoming tickets and provide feedback to the Customer Success team to improve services.
Account Executive position at Connecteam, a TLV-based startup aiming to change the work experience for deskless employees. Responsibilities include managing account pipeline, contributing to team's pipeline, becoming a product expert, and consulting businesses. Must be fluent in English, have sales experience, be tech-savvy, and work well under pressure.
Customer Support Specialist role at Connecteam, responsible for providing high-quality customer support and ensuring customer satisfaction through various channels. Opportunity for growth and career development in a fast-paced startup environment. Native English skills, strong communication, problem-solving abilities, and tech-savviness required.
As an Account Executive at Connecteam, you will be responsible for consulting businesses, managing the sales cycle, providing top-notch customer service, and influencing product development based on client feedback. The role involves becoming a product expert, owning the full sales cycle, and contributing to the team's pipeline. Qualifications include 2-4 years of international B2B sales experience in SaaS companies, strong closing skills, high independence, and the ability to work remotely.
The Customer Success Manager at Connecteam will oversee a portfolio of mid-market customers, ensuring their sustained success by developing and executing customer success plans, tracking progress, and analyzing data to drive improvements. They will also collaborate with other teams, stay updated on industry trends, and resolve escalated client issues.
As a Customer Experience Advocate, you will ensure client satisfaction by communicating effectively with customers, troubleshooting issues, and educating them on best practices. You will manage incoming tickets and provide feedback to the Customer Success team to improve service.
Seeking a highly talented R&D Operations Manager to support and advise the VP of R&D in strategic planning, process management, and project leadership within the technology startup Connecteam. Responsibilities include implementing work methodologies, administering essential tools, improving team efficiency, and enhancing developer experience. Qualifications include 3-5 years of experience in R&D operations or project management in a technology or SaaS company, technical proficiency in managing R&D tools, and strong analytical and strategic thinking skills.
Experienced Data Analyst needed to drive insights and create visibility in a fast-paced web/online company. Responsibilities include building operational dashboards, developing analytics frameworks, and producing performance reports. Must have hands-on experience with SQL and expertise in creating dashboards/data visualizations.
As a Customer Experience Advocate, you will be the main point of contact for customers, ensuring their success and satisfaction with the Connecteam app. Responsibilities include providing fast service, educating clients on best practices, and providing feedback to the Customer Success team. Requires 1 year of customer support experience, excellent communication skills, tech-savviness, and ability to work remotely.
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