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The Customer Experience Executive assists shareholders with queries about their shareholding accounts, including buying and selling shares. This role involves answering inbound calls and emails, providing support according to service standards, ensuring compliance with regulations, and identifying areas for process improvement, all while adhering to company procedures.

The Finance Executive will manage cost accruals, month-end close activities, and client queries. Responsibilities include maintaining revenue recognition policies, collaborating with UK Finance partners, and improving process efficiencies. The role requires adherence to Equiniti's standards and ensuring timely delivery of services with high accuracy.

The Principal Process Executive is responsible for managing customer satisfaction through escalation management, complaint analysis, and continuous improvement. Duties include responding to inquiries, assisting customers, analyzing trends in complaints, and ensuring quality standards are met. The role also involves training and motivating team members, adhering to company policies, and promoting personal and team development.