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The Senior Customer Experience Executive will assist shareholders with buying and selling shares, responding to inquiries, supporting junior team members, and ensuring compliance with operational standards. They will also contribute to improving service processes and assist in training.

The Principle Customer Experience Executive oversees quality management, complaint and trend analysis, and coaching to enhance the performance of team members. Responsibilities include data compilation, training, communication of quality issues, and driving process improvements while ensuring adherence to policies and achieving monthly quality targets.

As a Senior Operations Manager, you will lead a team of managers, ensuring high-quality, cost-effective services while meeting performance standards and budgets. Your responsibilities include staff training, process improvement, risk management, and project delivery. You will also oversee compliance with regulations and handle changes with minimal disruption.

The Finance Executive is responsible for managing supplier invoices, ensuring timely payments, accounting for petty cash, processing employee reimbursements, coordinating expense provisions, posting corporate credit card expenses, and preparing bank reconciliations to ensure payments reach their recipients.

The IMPM Lead manages major incidents in a 24X7 environment, overseeing incident communication, resolution, and root cause analysis. This role includes problem management, service model creation, and reporting to ensure high-quality service delivery and improvement. The candidate requires a Bachelor's degree, expert ITIL knowledge, and over 10 years of ITSM experience.

The Principal Process Executive oversees quality checking, complaint, and trend analysis to drive continuous improvement in operations. Responsibilities include coaching team members, analyzing quality data, resolving operational losses, and ensuring adherence to policies for quality management.

The Customer Experience Executive assists shareholders with buying and selling shares, addresses customer queries, and ensures compliance with company procedures. The role involves excellent communication skills and the ability to work independently while contributing to team goals.