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The Subject Matter Expert will provide coaching and quality monitoring to enhance team performance, train new recruits, analyze quality data, and collaborate with operations teams across various locations. The role includes ensuring adherence to company policies and achieving service standards while overseeing team development and continuous improvement efforts.
The Process Executive will manage client contributions, money matching, and account reconciliation tasks. They will ensure timely delivery and data accuracy, handle client queries, and maintain communication with client payrolls. The role requires strong customer service skills and the ability to work independently and collaboratively while adhering to SLAs.
The Customer Experience Executive assists shareholders with queries related to their shareholding accounts, including buying and selling shares. They communicate effectively with clients, ensure adherence to company procedures and compliance standards, and contribute to the team's workload while improving their skills in customer service.
The Customer Experience Executive assists shareholders with buying and selling shares and addresses customer queries. They ensure compliance with procedures and standards while improving personal skills and contributing to team workload.
The Procurement Buyer at EQ will manage procurement operations, providing helpdesk services and handling purchase requisitions. The role includes maintaining supplier catalogs, supporting compliance activities, performing spend analytics, and managing supplier onboarding processes. Strong communication and a team-oriented approach are essential for success in this position.
The Staff Engineer role is a senior technical position focused on leading software development efforts, driving engineering excellence, promoting best practices, and mentoring team members. Responsibilities include ensuring adherence to development lifecycles, evaluating emerging technologies, and optimising engineering processes to meet market demands.
The Senior Software Engineer will develop, support, and maintain software solutions for Equiniti's Premier IT team, ensuring high-quality software delivery while adhering to best practices and standards. Responsibilities include managing complex tasks, influencing team dynamics, participating in code reviews, and engaging with customers to understand their needs.
As an Engineering Manager at Equiniti, you will lead and mentor software engineers, driving the adoption of the Software Development Lifecycle and Agile methodologies. Your role involves optimizing engineering practices, managing technical debt, and fostering a culture of quality and continuous improvement in software delivery.
The Principal Software Engineer will design, develop, and maintain software solutions primarily using Java. Responsibilities include collaborating with other developers, creating technical documentation, and providing support for complex issues. The role requires mentoring team members and ensuring best practices in project delivery while working closely with various stakeholders to meet project milestones.
The Customer Experience Executive assists shareholders with buying and selling shares, manages customer queries, and ensures compliance with company procedures. The role involves answering calls and emails, providing information to customers, and contributing to the completion of team workloads.
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