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Lead and mentor a team of Client Success Managers, ensure client needs shape business decisions, collaborate with internal stakeholders, and drive revenue growth through client relationships and product usage strategies.

Client Experience Specialist at One Legal, responsible for addressing and resolving client inquiries, maintaining client records, advocating for clients, and driving operational excellence. Key responsibilities include leading clients through platforms, collaborating with managers, and ensuring exceptional client service. Requirements include 2+ years in Customer Support, CRM systems experience, and SaaS knowledge. Compensation details not provided.

Oversee strategic partnerships with legal organizations to drive demand for services and enhance brand awareness through events, webinars, email campaigns, and content creation. Manage co-marketing efforts, develop event calendars, and track ROI based on revenue metrics. Collaborate across teams to align plans with company goals.